Claire Smith

Head of Community Transport and Stakeholder Engagement


D: 020 7275 2433

M: 07410 440 437

Claire joined HCT in November 2014 from Nacro, the UK’s largest national crime reduction charity, where she was the service manager of a flagship helpline.     

Prior to that, she worked as an Assistant Director for School-Home Support, a national children’s charity that supports vulnerable children and young people, working with them and their families to help overcome the barriers that are preventing them from being in school, ready to learn. This built on eight years of increasingly senior roles at Catch22, another national crime reduction charity working with the most disadvantaged and vulnerable young people in our society, with her final 5 years in Hackney leading a pupil referral unit and youth inclusion project.

Claire’s passion for working with, supporting and enabling people brought her to the role of Head of Community Transport and Stakeholder Engagement.

Pamela Mooroogan

Acting Assistant Head of Community Transport Unit


D: 020 7275 2437

Pamela joined HCT in 2004 as Transport Coordination Centre Supervisor. She progressed on to Transport Coordination Centre Manager, and was responsible for the day to day operations of TCC and it’s services, as well as leading the team. In 2014, Her passion and drive led her to commence the role of Acting Assistant Head of Community Transport Unit.

As Acting Assistant Head of Community Transport Pamela also manages Group Transport in Hackney and Haringey, the team, drivers, our fleet, training, implementing new policies and procedures. She has built up an array of knowledge and skills, as well as an excellent understanding of community transport and the service users.

Scott Davies

Service Delivery Supervisor


D: 0207 275 2414

Scott has worked with HCT Group for over 5 years. He first joined as a casual driver. During his time at HCT, he has gained extensive knowledge, experience and understanding about community transport. He has worked in an array of role, from a ScootAbility delivery driver, Newham Door2Door driver to TCC operator.

In July 2014, Scott progressed into the role of Service Delivery Supervisor for Group Transport. He is responsible for the operations within the service, in addition overseeing Scootability and Your Car.

Gus Norbert

Community Transport Administrator


D: 020 7275 2466

Gus has worked with HCT Group for almost 5 years. He first joined as a volunteer driver and moved into working for ScootAbility and Dial-A-Ride.

Gus has developed his knowledge and skills at HCT, and in 2014 he became the Community Transport Administrator.

Peter Godsall

Quality and Training Co-ordinator


D: 020 7275 2418

With over 30 years’ experience in many different roles at HCT, Peter joined HCT as a volunteer, then became Mobility Officer, leading to Client Services Manager. Peter comes with a wealth of knowledge both locally and organisationally.

Since 2009, with his passion to deliver quality training to those wanting to drive a mini-bus, Peter has focused on delivering MiDAS training to the national standard; in 2014, Peter’s role expanded to support staff driver quality standards to match the growth in our with-driver provision.

Baljeet Panesar

Finance & Administration Officer


D: 020 7275 2429

Baljeet joined HCT as a part time /job share group transport administrator in1987.Eight years later, in 1995, once her family had grown up, she went on to work full time leading on the furniture recycling together with group transport.

For the next 13 years, Baljeet continued to learn and develop, whilst being an integral person in the success of HCT.

In 2008, Baljeet was successful in moving into her current role, as part time Finance & Administration officer.

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